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Cancellation and Refund Policy

Effective Date: 25th November 2024

At Thumb360 Digital and Consulting Services Pvt Ltd ("Thumb360," "we," "our," or "us"), we prioritize transparency and clarity in our business dealings. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.

1. Non-Cancellation Policy

Thumb360 engages with clients only after mutual agreement on project commercials, terms, and conditions. Once the agreement is finalized and accepted by the client, cancellations are not permitted under any circumstances.

2. Refund Policy

As all services provided by Thumb360 are tailored and executed based on agreed-upon terms, refunds are not applicable. Clients are advised to thoroughly review all terms, deliverables, and commercials before entering into a formal agreement.

3. Legal Jurisdiction

In the event of any disputes or disagreements, the jurisdiction for legal resolution shall exclusively be the courts located in Bangalore, Karnataka, India.

4. Client Responsibility

By engaging our services, clients acknowledge and agree to this policy. It is the client’s responsibility to ensure full understanding of the project scope, deliverables, and associated terms prior to formal acceptance.

5. Policy Updates

Thumb360 reserves the right to update or modify this Cancellation and Refund Policy at any time. Clients are encouraged to review this policy periodically. Continued engagement with our services signifies acceptance of any updated terms.

For any questions or concerns, please contact us at admin@thumb360.com.