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The Cost of Not Digitalizing Your Homestay

1 March 2025 by
The Cost of Not Digitalizing Your Homestay
Shreyas Suresh
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In today's digital-first travel landscape, homestay owners have a choice to make: change or get left behind.

Today’s travelers scour the web, compare profiles, read reviews, and book in an instant. Without digital presence, your homestay is not only missing out on visibility—but serious money too.

The price of not being digital is not just about technology.

It's about missed reservations, increased commissions, subpar guest experience, and compromised competitiveness.

Here’s what that actually means.

You’re Losing Direct Bookings—and Paying for It

Without your own website and booking engine, your homestay becomes fully dependent on Online Travel Agencies (OTAs).

And that dependence comes at a steep price—commission fees between 15% to 25% per booking.

Yes, OTAs can bring visibility. But they also take control—and a chunk of your revenue.

Homestay digitalization means creating a direct booking channel where you retain the profit, own the guest relationship, and begin to establish genuine brand loyalty.

Each direct booking is cash saved and relationship gained.

No Visibility = No Discovery

The majority of guests start their travel process with a Google search.

If your homestay isn't visible on search engines, social media, or maps, it's effectively invisible.

Without a digital presence—Google My Business, SEO, Instagram, or even a current location pin—you don't exist in the world of today's traveler.

Digital tools put you in charge of how your property looks online, which photos are displayed, what reviews are viewed, and how simple it is to book.

Without this visibility, travelers won’t even consider you an option.

Your Guest Experience Begins Online—Or It Doesn't Begin at All

First impressions no longer start at check-in.

They begin with your site, your reservation process, and your online communication.

If a prospective guest can't easily get simple information, can’t contact you on WhatsApp, or doesn’t receive a confirmation after a reservation—they won’t trust your service.

Digital solutions such as automated check-ins, chatbots, booking confirmations, and CRM software ensure your guest experience begins well and remains consistent.

That sort of ease doesn’t only enhance satisfaction—it raises retention.

You're Leaving Money on the Table

Without dynamic pricing software or digital dashboards, most homestays make price decisions based on guesswork or rigid patterns.

That means you may be underpricing at peak demand—or charging too much when bookings are slow.

With digital solutions, you can monitor trends, watch competitor prices, shift rates in real time, and optimize your revenue every day of the week.

Smart pricing isn’t just for big hotels. It’s available—and essential—for homestays too.

You’re Being Outmarketed by the Competition

Well-digitalized homestays don’t just show up online—they stand out.

They have strong branding, engaging content, fast response times, and glowing reviews—because they use the tools that make that possible.

If you’re relying only on word-of-mouth or a single OTA listing, you’re competing against properties with 360-degree marketing strategies.

From Instagram reels to automated review asks, they're talking to the traveler of today.

And travelers react to what they see.

The Bottom Line

Digitalization is not about throwing tech into the mix for the sake of it.

It's about growing your business, making it more intelligent and more resilient.

Without it, you're at risk of:

  • Paying higher commission fees
  • Decreased visibility
  • Weaker relationships with guests
  • Lost revenue potential
  • A disappearing competitive advantage

But with it?

You take charge. You get found. You increase bookings.

And most importantly, you create a homestay that runs year-round.

The Big Question

If you're still operating a homestay without a website, booking engine, or online presence, ask yourself:

Are you creating a business—or merely listing a room?

Because although going offline may feel cozy, it's costing you more than you think.

And in today's travel economy, digital is not an add-on anymore. It's required.


The Cost of Not Digitalizing Your Homestay
Shreyas Suresh 1 March 2025
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