Concierge & Travel Desk Executive
Bengaluru,
KA,
India
Are you a storyteller at heart who loves curating journeys for others? We’re seeking a Concierge & Travel Desk Executive to create exceptional experiences for guests staying at our premium leisure resort.
From arranging airport pickups to planning scenic drives and local adventures — you’ll be the trusted guide who turns a stay into a story.
Responsibilities
- Manage room inventory and rates across OTAs and the PMS.
- Coordinate airport transfers, sightseeing, and activity bookings.
- Build vendor relationships for local tours, taxis, and experiences.
- Suggest in-house experiences: dining, spa, or adventure zones.
- Handle last-minute guest requests with calm efficiency.
- Track upsells and feedback to improve guest experience scores.
Ideal Candidate
- Graduate / diploma in Hospitality, Travel, or Tourism.
- Excellent communication in English and Kannada/Hindi.
- Familiar with local routes, attractions, and service partners.
- Outgoing, solution-oriented, and organized under pressure.
What You’ll Gain
- Real-world hospitality experience at a premium boutique resort.
- Direct guest interaction and real-world experience in concierge services.
- Learn upselling techniques and guest personalization.
- Mentorship from senior operations leaders.
- Certificate + opportunity for full-time role within the resort group.
What We Offer
- Ownership from Day 1 – you’ll interact directly with guests, not shadow in the background.
Cross-Training Advantage – learn front office, concierge, and guest-relations operations.
Performance-Based Learning – weekly targets, daily wins, and mentor feedback.
Accommodation & Meals – provided on-site during internship.
Type: Full-time, On-site
Timing: Monday – Saturday | 9:00 AM – 6:00 PM
Uniform, meals, and accommodation provided on-site.
Growth path toward Guest Experience or Sales roles.
Stipend: Industry Standard
Location: A Boutique Resort, Budigere Cross, Bangalore, Karnataka