The Divine Valley
The Divine Valley Resort is a luxury retreat nestled in the serene hills of Sakleshpur, offering premium accommodations and unique nature experiences. Designed for travelers seeking tranquility and adventure, the resort provides top-tier hospitality, scenic views, and curated activities. As a newly launched property, The Divine Valley Resort aimed to establish its brand, attract high-value guests, and drive direct bookings in a competitive hospitality market.
Customer
Mohnish
Upadhyay
Services
Website, Social Media, CRM & POS
Location
Sakleshpur,
Karnataka
Industry
Hospitality Industry
THE CHALLENGE
In September 2024, Mohnish Upadhyay approached Thumb360 as The Divine Valley neared completion. A previous agency was hired to handle the resort’s website, social media, marketing, booking engine, and channel manager but failed to deliver. As a result, the resort had no functioning website, OTA integrations, channel manager setup, or structured marketing. Branding was limited to just a logo and color palette, with no direct booking system in place.
HOW WE HELPED
Visually Stunning Website
Built a modern, user-friendly site to enhance credibility and lead generation.
View Website
Direct Booking Increase
0 to 30 direct bookings per month through the website.
Revenue Growth
From a few thousand rupees to ₹35.5 lakh/month in revenue.
Occupancy Rate Improvement (Weekday)
Weekdays: Increased from 15% to 45%
Occupancy Rate Improvement (Weekend)
Weekends: Increased from: 35% to 85%
BRRE Framework
Brand, Revenue, Reach, Experience. A Proven Approach to Hospitality Success.
Learn about BRRE
CRM & POS Integration
Booking & Restaurant Management through Automated CRM and workflows.
Channel Manager & Booking Engine
By partnering with Thumb360, The Divine Valley successfully transformed its digital presence, enhanced customer engagement, and streamlined business operations, ensuring long-term growth and scalability. The Divine Valley became a leading hospitality name in the online community, outperforming competitors who relied solely on offline marketing.
" By partnering with Thumb360, The Divine Valley successfully transformed its digital presence, enhanced customer engagement, and streamlined business operations, ensuring long-term growth and scalability. The Divine Valley became a leading hospitality name in the online community, outperforming competitors who relied solely on offline marketing. "
